Support-Hotels
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Conference and Events Commercial Review £2250
This package is perfect for any hotelor venue wishing to unlock their potential by increasing revenues through conferences, meetings and events. Total Revenue Solutions will provide support and advice on strategies including pricing, diary management and client retention.
This Support Package Includes:
Phase 1 Total Revenue Solutions will spend two days of onsite completing a C&E Audit, reviewing departmental processes and extracting booking data. To gain maximum benefit from this package we recommend that the hotel is using a sales system (Delphi, OPERA Sales and Catering etc).
Phase 2 a bespoke data warehouse TRevOR for the teams’ future use includes analysis of your client and booking trends (from Delphi) – allowing strategic action plans to be developed including:Understand lead time and seasonal performance – ensuring pricing and diary management strategies are aligned to demand. Know your booking and revenue conversion by client and sector – allowing sales activities to be focused accordingly. Identify booking conversion by co-ordinator – what approach enables them to convert more of their enquiries. Establish demand or conversion opportunities
Phase 3 - half day workshop, feedback and action planning session including a detailed report and recommendation package.
Screenshots of TRevOR C&E Data Warehouse
Why not add to this package.....
Conference and Events Revenue Management Training from £1500
This 2-day onsite training is suitable for a mixed audience (Revenue, Reservations, Conference Team, Sales, GM, Front Office):
05 – 09 Delegates: £750 + VAT per day
10 - 14: Delegates: £850 + VAT per day
15 – 20 delegates: £950 + VAT per day
The above rates are inclusive of all training materials. The host hotel provides the training room, flipcharts, projector, F&B and trainer accommodation.
Specifically for: Anyone who would like to understand the core principles of revenue management and how to apply the principles to their C&E business. This two day course includes: Understanding DemandCreating DemandManaging DemandMonitoring Performance
Conference and Events Sales and Enquiry Handling Training from £1500
The aim of this course is to develop delegates enquiry handling processes to ensure optimal revenue is achieved for their property whilst improving the customer experience. This two day course includes: Understanding The Customer Buying JourneyIdentifying Customer Needs Managing Objections Your Proposal Closing the SaleFollow Up
This 2-day onsite training is suitable for a mixed audience (Revenue, Reservations, Conference Team, Sales, Front Office):
05 – 09 Delegates: £750 + VAT per day
10 - 14: Delegates: £850 + VAT per day
15 – 20 delegates: £950 + VAT per day
The above rates are inclusive of all training materials. The host hotel provides the training room, flipcharts, projector, F&B and trainer accommodation.
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